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Round Robin in Slack

Round Robin is managed from the web dashboard, but the day-to-day happens in Slack: notifications when duty changes, a rich rotation card you can act on, an App Home, quick commands, and the mention flow to reach whoever is on call. This page is the map of that surface.

Rotation cards

Section titled “Rotation cards”

When duty changes, Round Robin posts a message to the rotation’s channels, and attaches a rotation card: a compact, live summary of the rotation.

A duty-change message in a channel with a rotation card underneath

A card shows the current status, who is on duty, when their shift ends, and who is up next, with two buttons:

  • Rotate now: advance the rotation to the next person immediately.
  • Open in dashboard: jump to the rotation’s dashboard page.

For business-hours rotations the card follows the working window: the shift end is the end of the current window, and outside it the status shows Off hours.

Choose when the card appears

Section titled “Choose when the card appears”

The card is attached to duty-change messages by default, and you can tune this per rotation in the dashboard under Options → Rotation Card:

  • Attach Card To On-Duty Messages: on by default; turn it off for chatty rotations where the extra card is noise.
  • Attach Card To Off-Hours Messages: off by default; for business-hours rotations, also attach the card to the “going off-business hours” message.

Get the rotation card anytime

Section titled “Get the rotation card anytime”

You don’t have to wait for a duty change:

  • Paste the rotation’s link: share https://app.roundrobinbot.eu/rotations/… in any conversation and it unfurls into the card (the Copy link button on the rotation’s dashboard page puts it on your clipboard). This works regardless of the options above.
  • Share it from the App Home: pick Share card to a channel… from a rotation’s More actions… menu and choose where to post it. The bot must be a member of the channel.

The flexpane

Section titled “The flexpane”

Click a card to open the flexpane on the right, a fuller view of the rotation.

The rotation flexpane showing status, assignee, due date, up next, the upcoming handovers, posting channels, on-duty group and member count

The Details tab shows the on-duty person, the next three handovers, the channels the rotation posts to, its on-duty user group, and the member count. The Conversations tab gathers every place the rotation’s card has been shared, so you can follow the discussion around it. A pinned Rotate now button sits at the bottom.

The ⋯ menu on the card and flexpane adds Switch user on duty, the same modal available from the App Home.

App Home

Section titled “App Home”

The bot’s Home tab shows every rotation you can see (status, schedule, who is on duty, and the next shift) with quick actions on each:

The Round Robin App Home, listing rotations with quick actions

  • Rotate: advance the rotation to the next person right now.
  • More actions…: switch who is on duty, set the rotation’s notes, or share the rotation card to a channel.
  • Open in dashboard: jump to the rotation’s page for everything else, editing, scheduling, enabling or disabling, members and groups.

Choosing Switch user on duty opens a modal to hand duty to a specific person:

The Switch user on duty modal

The New rotation button and the Open Web Dashboard button take you to the dashboard, which is where rotations are created and configured.

Commands

Section titled “Commands”

The one Round Robin slash command is /rr (it may be named differently in your workspace, e.g. /rrdev in a test install). It always replies only to you.

Command What it does
/rr <code> Shows who is on call right now for a rotation, who is up next, and a link to open it. Codes are case-insensitive.
/rr duties A quick overview of who is on duty across every rotation you can see.
/rr or /rr help A short reminder of everything the bot can do.

The reply to /rr duties, listing every rotation with its on-duty user

/rr <code> is the fastest way to answer “who’s on call for PAYMENTS?” without leaving the conversation:

The reply to /rr with a rotation code, showing who is on call and up next

Summoning whoever is on call

Section titled “Summoning whoever is on call”

To reach the person on duty, mention the bot with the rotation code: @Round Robin PAYMENTS the checkout is down. The on-duty person gets a direct message with Ack and Pass buttons, and you get a private confirmation. This is the mention flow. See What are mentions for the full walkthrough.

Summoning the on-call person by mentioning the bot with a rotation code

Next steps

Section titled “Next steps”