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Round Robin in Slack

Round Robin is managed from the web dashboard, but the day-to-day happens in Slack: notifications when duty changes, an App Home to act on your rotations, quick commands, and the mention flow to reach whoever is on call. This page is the map of that surface.

The bot’s Home tab shows every rotation you can see — status, schedule, who is on duty, and the next shift — with quick actions on each:

The Round Robin App Home, listing rotations with quick actions

  • Rotate — advance the rotation to the next person right now.
  • More actions… — switch who is on duty, or set the rotation’s notes.
  • Open in dashboard — jump to the rotation’s page for everything else: editing, scheduling, enabling or disabling, members and groups.

Choosing Switch user on duty opens a modal to hand duty to a specific person:

The Switch user on duty modal

The New rotation button and the Open Web Dashboard button take you to the dashboard — that’s where rotations are created and configured.

The one Round Robin slash command is /rr (it may be named differently in your workspace, e.g. /rrdev in a test install). It always replies only to you.

Command What it does
/rr <code> Shows who is on call right now for a rotation, who is up next, and a link to open it. Codes are case-insensitive.
/rr duties A quick overview of who is on duty across every rotation you can see.
/rr or /rr help A short reminder of everything the bot can do.

The reply to /rr duties, listing every rotation with its on-duty user

/rr <code> is the fastest way to answer “who’s on call for PAYMENTS?” without leaving the conversation:

The reply to /rr with a rotation code, showing who is on call and up next

To reach the person on duty, mention the bot with the rotation code: @Round Robin PAYMENTS the checkout is down. The on-duty person gets a direct message with Ack and Pass buttons, and you get a private confirmation. This is the mention flow — see What are mentions for the full walkthrough.

Summoning the on-call person by mentioning the bot with a rotation code