Integrate OpsGenie with Round Robin

Connecting OpsGenie lets Round Robin read your OpsGenie schedules, so you can create rotations whose members and on-duty user come straight from OpsGenie. You set up and manage the connection on the Round Robin dashboard, under Settings > Integrations. The connection uses an OpsGenie API key — there is no OAuth flow.

Note

Integrations are available on paid plans only. On the Free plan, the Integrations page is locked.

Before you start: create an API key in OpsGenie

1. Open OpsGenie and go to Settings > API key management.

   

2. Click Add new API key.

   

3. Grant the key the Read and Configuration access rights, then save it.

   

4. Copy the API key — you will paste it into Round Robin in the next section.

Connect Round Robin to OpsGenie

1. Open the Round Robin dashboard and go to Settings > Integrations.
2. On the OpsGenie card, click Connect.
3. In the Connect to OpsGenie dialog, paste your API key. If your OpsGenie account is hosted on the EU instance, check European Data Residency (EU instance) — Round Robin will call api.eu.opsgenie.com instead of api.opsgenie.com.
4. Click Connect with API Key.

Once connected, the OpsGenie card shows a Connected badge and the last digits of the stored API key. From here you can also Edit API Key to rotate the key without disconnecting.

With the connection in place, you can bind rotations to OpsGenie schedules. See PagerDuty or OpsGenie based rotations.

Disconnect OpsGenie

1. Go to Settings > Integrations in the Round Robin dashboard.
2. On the OpsGenie card, click Disconnect and confirm.

Caution

Disconnecting unbinds every rotation that is linked to an OpsGenie schedule. Those rotations switch to manual mode, and each rotation’s owners receive a Slack message telling them the rotation is no longer bound to OpsGenie.