Integrate OpsGenie with Round Robin

You can integrate OpsGenie with Round Robin using an API Key.

To connect Round Robin and OpsGenie you need to access the Integration settings as Primary Owner or Admin.

Before connecting to OpsGenie, you need to authorize Round Robin to access the user:read:email scope. The process will be handled automatically during the first login phase.

Integration Walkthrough

First, open OpsGenie, and go to Api Key Management from the Settings Menu.

Create a new API Key.

You need to provide the following scopes: Read, Configuration Access.

Open the Round Robin web app and go to Settings using the left menu.

Click on Integrations (Manage & Connect) button to open the integration panel.

Open Integrations

Click on "Connect using an API Key".

Insert the API Key in the modal window and press Save. Connection is now established.

How to Uninstall

Open the Round Robin web app and go to Settings using the left menu.

Settings Menu

Click on Integrations (Manage & Connect) button to open the integration panel.

Open Integrations

Click on the Connected to OpsGenie button to show the Disconnect from OpsGenie option. Click on it.

Confirm the disconnection by pressing Confirm in the confirmation modal.

All OpsGenie-bound rotations will revert to Manual.

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